The room was special with superb views. Staff very attentive. Classic Novotel experience. Very happy given some of the rooms we have had to endure so far.
Mark
februari 2025
We had a lovely stay in the Novotel in beautiful Halong Bay and I can thoroughly recommend this hotel to the maximum. What is so special about this hotel is the location; Halong Bay is beautiful and the views from the bedrooms are stunning, overlooking the bay packed full of interesting features such as the cable car towards Tuan island and beyond. It so pretty when it is all lit up at night. The Bay is filled with thousands of rocks and small islands which jut up from the sea and are covered with green forestation; it is a unique and breathtaking sight and the views are spectacular from the bedrooms. There is a nearby beach which is also very beautiful with palm trees providing shade and shelter. In addition the staff are very friendly, kind, helpful and welcoming and did everything that they could to ensure that we had a lovely stay in the hotel. I had a problem with establishing a WiFi connection at one point but one of the staff was so helpful in ensuring that he found a solution to the problem which I am very grateful for. I hope I may return to Halong Bay one day and discover and explore more of this unique and beautiful part of the world; thank you very much Novotel team.
Kate
april 2024
Our time at Novotel Ha Long Bay was nothing short of sensational. We felt very welcome and had a fabulous time. In particular one staff member went above and beyond with service and friendship. Thank you Thúy you are amazing.
Megan
april 2025
Room size lovely , nice room with lovely big bed really comfortable for me I also really liked the location of the hotel and the gym
Elizabeth
januari 2024
Pool area is nice, but a little outdated. Staff came and I could order directly from the pool site. Rooms were nice and clean - but no chairs on balcony to sit on. And it was quite dusty on the floor. Breakfast was closed, but we could order a la carte. Not far from beach.
Damjan
oktober 2023
The view was great. I got late check-out at a discounted price, not too bad.
Daniele
maj 2023
The view of Halong Bay from the hotel is incredible. Staff are lovely. Great to have a pool and gym. We used both every day
Zoe
november 2023
Breakfast was excellent with nice spread, Rooms were spacious and comfortable, I had not used the pool, but good location and view.
Taher
november 2024
Swimming pool and fitness center is more than adequate. Rooms are spacious, with comfortable beds, Staff are very courteous n obliging
Seah
november 2023
The hotel view is good, straight to the sea and close to Sun park
Thi
juli 2024